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What are people saying about Don's Marine?

A significant part of being a successful Marine Dealer is maintaining a certain level of customer satisfaction. Don's Marine consistently rates over 95% customer satisfaction*. But that doesn’t mean we stop trying.

Here's what people are saying...

...about out sales staff:

  • "Excellent"
  • "He was wonderful."
  • "I can't say enough good things about him."
  • "They were very nice and very helpful. In fact we have recommended Don's to my husband's brother."
  • "He was very helpful. I told him what I wanted and he delivered."
  • "They had just what I wanted."
  • "He was really nice."

...about our service:

  • "I heard about them from a number of people. They went beyond my expectations."
  • "They have excellent service there. I think they’re known for that."
  • "We told them what we wanted, and they put it in the water at our dock."
  • "They were very thorough."
  • "I thought they had very good service. It was a pleasure dealing with them."
  • "Don's is the best!"
  • "Don't change."

...about us in general:

  • "I had a very positive experience there. Whenever someone asks me, I tell them about Don's."
  • "I've been a repeat customer for 20 years."
  • "This is the 3rd boat we've purchased from them. My brother-in-law just bought his 2nd from them."
  • "They did a marvelous job with everything!"
  • "I had heard about them from a number of people. They have a very good reputation."
  • "Don's is well-known in the area. They are the only ones I go to."
  • "I was very satisfied with the explanation of features & warranties. That was the best part of the whole thing; the walk-thru and explanation of everything."
  • "I visited 3 other dealerships before I purchased from Don's. I decided to purchase from them because they had the boat for a lower price. They are just outstanding compared to the other dealers I went to. They gave me a great deal on my trade in. The owner did the demo, and it was great. Not every dealer does that. They are just great people."
  • "A HUGE thank you for squeezing in our new Bennington for storage. Given the lateness of our request, we sincerely appreciate your accommodating us! Your entire staff has provided my husband and I with exemplary service since we set foot in your store and we couldn't be more pleased! Keep up the excellent work, and THANK YOU again!"

*As rated by internal and manufacturer surveys.

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